Translation Project Manager (Russian Speaking)

Are you fluent in both Russian and English? Do you thrive in a diverse and dynamic work environment with an amazing team culture?

We’re looking for a talented Translation Project Manager to join our rapidly expanding team. In this pivotal role, you’ll be responsible for managing client projects from start to finish — from initial quoting through to final delivery. You will also play an essential role in helping to manage our network of freelancers.

This role is integral to the day-to-day operation of our language services, working closely with Client Account Managers and our team of expert in-house and freelance translators. Russian language skills are a must, as you’ll be liaising with our Russian-speaking clients.

Our translation team has been growing at an incredible pace, with a 47% increase in headcount over the last 12 months. We pride ourselves on our multicultural and diverse team and our supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you. Expect a wide variety of projects, managing different workflows, and supporting clients across over 100 languages. You’ll have the chance to collaborate with talented freelancers from around the globe, as well as different paths for professional growth to suit your career ambitions. ICS is renowned for the scale and quality of our translation services and this an exciting opportunity to join our team.

Full time (37.5 hours), hybrid working with a rota system that requires some weekend working

Salary: £23,400 - £27,000 (dependent on experience)‍

Project management

• Pre-processing source texts and producing word count analysis in memoQ
• Creating quotes with cost, turnaround time, and workflow specifications
• Assessing source texts for any issues and seeking clarification with the account manager, or directly with the client, where necessary
• Recording project details on tracking sheets and updating them as required
• Creating project plans for efficient delivery within set deadlines, taking into account available resources, monitoring project status and mitigating risks
• Selecting translators by taking into account specialisms, skills, and rates
• Answering queries from translators, and completing research when needed to be able to do so effectively
• Completing quality assurance checks, addressing any issues with the translator
• Checking final content against client specifications
• Managing translation memories and term bases‍

Translation/proofreading

• Occasional translation/proofreading of content
• Occasional LQA of sample translations for prospective translators
• In cases of disagreement between two translators, reviewing both perspectives and determining a resolution
• Providing guidance on your target language and culture to other team members or clients

Freelance translator management

• Reconciling proofreader's feedback in the deliverable with the translator to resolve any suggested changes and/or comments
• Recording feedback on relevant boards
• Flagging resource gaps to Client Account Managers

Requirements:

• Russian and English language skills
• Time management skills with the ability to work to deadlines
• Strong problem-solving skills
• Exceptional attention to detail
• Demonstrable organisation skills
• Excellent communication skills
• A driven, proactive mindset
• Working knowledge of Excel

Desirable skills but not essential:

• Familiar with CAT tools including memoQ and other translation/localisation software
• Knowledge of the language service industry and SEO

Why work for ICS?

At ICS, our core values are the driving force behind our every endeavour. We thrive on pushing boundaries, constantly seeking fresh ideas and solutions that redefine industries. Our commitment to excellence ensures that we take ownership of our actions, delivering results that surpass expectations and providing rewarding careers for our team. Our values are:

• We think Innovatively - We’re driven to find creative solutions to problems and processes. We don’t settle for ‘good enough’ - we want to be the best.
• We are Accountable - We own our work and encourage feedback from start to finish. We learn from mistakes and take action to prevent them in future.
• We work Collaboratively - We are one team with a common purpose: achieving the best results for our clients. We work as a flexible and agile extension of our clients’ teams, and we play to our strengths and experiences.
• We have Integrity - We are honest, respectful and consistent with how we treat each other and how we communicate with clients. We build trust and relationships through our actions and responsible decisions.

You will also benefit from:

• 33 days annual leave (including bank holidays) plus your birthday off
• Company training and events budget
• Work abroad policy (up to 30 days per year)
• Industry-leading pension scheme (matched up to 7%)
• Bonus scheme
• Monthly values-led recognition prizes
• Industry-leading Family Policies including adoption leave
• Hybrid, flexible working
• Cycle to work scheme
• Life Assurance and private Bupa healthcare
• Regular team socials
• Employee discounts through Perkbox
• Vibrant office environment with free weekly breakfasts and Friday drinks

We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.